Tel: 01905 821551
Puppy 1 : 1 Training Package Gold
Gold package covers 3 x 1 hour sessions. Ages up to 6 months.
Service Description
Many of our customers prefer to do their puppy training in the comfort of their own home. This is a great option for anyone who cannot attend a group class due to work commitments, or you are struggling with a particular problem that needs individual attention. People also choose individual training when they have young children as easier to involve the whole family in a familiar environment. A Puppy Gold Package can cover all the training elements of a Puppy Class and when combined with a Puppy Social ‘add on’ can be an excellent way to meet other dogs too. Our dedicated puppy trainer, Michelle Scott is on hand to help you tackle all your puppy training challenges from those early toilet training, biting and crate training issues right through to teaching core commands, lead walking or recall training. Every task we teach in our puppy classes can be done at your home and tailored to meet your family needs and your puppy’s training needs. TO BOOK PLEASE USE THE ENQUIRY FORM ON THE CONTACT PAGE AND WE WILL CALL YOU TO ARRANGE A DATE AND TIME. All 1:1 Packages are valid for 6 months ONLY. No refund or part refund can be made after that time.
Contact Details
01905 821551
michelle.taylor@worcesterdogs.co.uk
Cancellation Policy
CANCELLATIONS WITHIN 24 HOURS OF THE START OF ANY CLASS OR COURSE WILL NOT BE ELIGIBLE FOR A REFUND. TRAINING CLASSES/COURSES You can cancel your place up to 2 weeks before the start of class or course and a full refund will be given. Cancellations up to 1 week until start of class or course will be given 50% refund. Any cancellations made in the 7 days before the start of a class or course will not be refunded. This will only be reviewed in exceptional circumstances. If we have to cancel an entire class or course, you will receive a full refund OR be offered and alternative class or course. If we have to re-arrange a session within a class or course due to weather, staff illness, emergency situation etc, we will offer you an alternative date. WE DO NOT GIVE PRO RATA REFUNDS IF YOU ARE UNABLE TO ATTEND THE ALTERNATIVE OPTION. Whilst we make every effort to carry out classes on the advertised dates there are occasions when it simply isn't possible. 1:1 SESSIONS Once booked these sessions can be cancelled two weeks before training package commences and receive a full refund. Cancellations 1 week before training session commences receive a 50% refund and no refunds are given for cancellations after this time except in exceptional circumstances and prior written agreement. All 1:1 Dog Training Packages must be completed within a 6-month period except upon prior written agreement. COVID 19 IMPORTANT INFORMATION In the event of the introduction of a national or local lockdown all payments taken for 1:1 training, training classes or behaviour consultations will either become a credit on your file or they will continue in an appropriate online format. No refunds will be given but every option will be explored to ensure learning continues for you and your dog safely and in line with your original training goals. All classes will be honoured but please note that COVID-19 government restrictions may result in a delay.